- reported
- triage
- notification
- investigation
- root cause
- corrective
- review
- 8closed
Incident facts
Occurred
Sep 06, 11:12
Reported
Sep 06, 12:12
Reported by
Maya Whitfield
Owner
Program Manager
Witnesses
Maya Whitfield
Linked service event
None
Description
Individual exited front door unaccompanied; located within two minutes on property.
Immediate action taken
Individual redirected; door alarm tested.
Root cause
Door alarm battery depleted.
Corrective actions
| Action | Owner | Due | Status | |
|---|---|---|---|---|
| Quarterly door alarm battery inspection added to PM schedule | Hector Ruiz | Aug 25, 2026 | complete | Verified |
Audit trail
Immutable record of every action on this incident
| Timestamp | User | Action | Old → new | Reason |
|---|
Required steps
Closure is blocked until every item is evidenced
Notifications
Recipients and windows derived from the matching rule
- Legal guardianvalid
Due Sep 06, 16:12 · sent Sep 06, 13:12
- State reporting portalvalid
Due Sep 09, 12:12 · sent Sep 08, 13:12
Governing rule
Rule
High-severity incident external notification
Trigger
Incident severity = High or Critical
Window
24 hours from report time
Escalation
Escalate to QA Manager at 75% of window
Notify
Program Manager, QA / Compliance, Executive