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Incidents

INC-1034

highclosed

Elopement attempt

Elias Ford · Cedar Court Home · Cedar Court Home — front entry

Closed with all requirements evidenced. The record is retained immutably for audit.
  1. reported
  2. triage
  3. notification
  4. investigation
  5. root cause
  6. corrective
  7. review
  8. 8closed

Incident facts

Occurred

Sep 06, 11:12

Reported

Sep 06, 12:12

Reported by

Maya Whitfield

Owner

Program Manager

Witnesses

Maya Whitfield

Linked service event

None

Description

Individual exited front door unaccompanied; located within two minutes on property.

Immediate action taken

Individual redirected; door alarm tested.

Root cause

Door alarm battery depleted.

Corrective actions

ActionOwnerDueStatus
Quarterly door alarm battery inspection added to PM scheduleHector RuizAug 25, 2026completeVerified

Audit trail

Immutable record of every action on this incident

TimestampUserActionOld → newReason

Required steps

Closure is blocked until every item is evidenced

Notifications

Recipients and windows derived from the matching rule

  • Legal guardianvalid

    Due Sep 06, 16:12 · sent Sep 06, 13:12

  • State reporting portalvalid

    Due Sep 09, 12:12 · sent Sep 08, 13:12

Governing rule

Rule

High-severity incident external notification

Trigger

Incident severity = High or Critical

Window

24 hours from report time

Escalation

Escalate to QA Manager at 75% of window

Notify

Program Manager, QA / Compliance, Executive

Configure rules