Compliance & risk
Corrective actions
Each action traces to an incident, a root cause and an accountable owner.
Open actions
6
Assigned across roles
Overdue
2
Escalated to QA
Completed
2
With verification
Source incidents
6
Linked records
Action register
| Action | Source incident | Root cause | Owner | Due | Status | |
|---|---|---|---|---|---|---|
| Re-train residential staff on mobility aid use during community outings | INC-1042Fall with injury | Analysis in progress | Nadia Farouk | 4d 0h remaining | open | |
| Add terrain risk check to community outing pre-brief | INC-1042Fall with injury | Analysis in progress | Marcus Bell | 9d 0h remaining | open | |
| Block scheduling of medication-required shifts for expired credentials | INC-1041Medication error — missed dose | Analysis in progress | Jules Whitmore | 1d 0h overdue | overdue | |
| Complete medication administration recertification for Maya Whitfield | INC-1041Medication error — missed dose | Analysis in progress | Nadia Farouk | 6d 0h remaining | open | |
| Update shift-change sequence in behavior support plan | INC-1040Behavioral event — property damage | Shift-change routine deviated from behavior support plan sequencing. | Priya Raman | 3d 0h overdue | overdue | |
| Deploy offline EVV capture mode at rural sites | INC-1039Missing EVV / unverified visit | Device connectivity gap at rural site. | Jules Whitmore | 12d 0h remaining | open | |
| Post mealtime texture plans at point of service | INC-1038Choking / aspiration risk event | Mealtime texture plan not posted at point of service. | Priya Raman | Sep 04, 2026 | complete | |
| Quarterly door alarm battery inspection added to PM schedule | INC-1034Elopement attempt | Door alarm battery depleted. | Hector Ruiz | Aug 25, 2026 | complete |