Incidents
Closed with all requirements evidenced. The record is retained immutably for audit.
- reported
- triage
- notification
- investigation
- root cause
- corrective
- review
- 8closed
Incident facts
Occurred
Sep 09, 09:12
Reported
Sep 09, 10:12
Reported by
Devon Carter
Owner
Supervisor
Witnesses
None recorded
Linked service event
None
Description
Individual slipped on wet floor, no injury reported.
Immediate action taken
Floor dried, wet-floor signage placed.
Root cause
Housekeeping signage not deployed.
Corrective actions
| Action | Owner | Due | Status | |
|---|---|---|---|---|
| No corrective actions assigned yet. |
Audit trail
Immutable record of every action on this incident
| Timestamp | User | Action | Old → new | Reason |
|---|
Required steps
Closure is blocked until every item is evidenced
Notifications
Recipients and windows derived from the matching rule
- No notifications required for this incident type.
Governing rule
Rule
High-severity incident external notification
Trigger
Incident severity = High or Critical
Window
24 hours from report time
Escalation
Escalate to QA Manager at 75% of window
Notify
Program Manager, QA / Compliance, Executive